Lake Las Vegas Pools (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. It also describes your choices regarding your information and how to contact us with any questions or concerns.
1. Information We Collect
We may collect the following personal information when you visit our website, request services, or interact with us:
- Name
- Email address
- Phone number
- Mailing address
- Service preferences or interests
- SMS opt-in status (where applicable)
- Any additional information you provide voluntarily (e.g., through contact forms or quote requests)
We also collect certain technical data automatically, such as IP address, browser type, pages visited, and usage behavior through cookies and analytics tools.
2. How We Use Personal Information
We use your information for the following purposes:
- To provide services and respond to your inquiries
- To schedule pool consultations or maintenance services
- To send you service updates and promotional offers (with your consent)
- To improve our website and services
- To communicate via SMS with those who have opted in (see SMS section below)
3. Sharing of Personal Information
We do not sell or rent your personal information. We may share your data with:
- Service providers who help us operate our website or deliver services (e.g., scheduling platforms, email or SMS providers)
- Legal authorities when required to comply with the law or to protect our rights and safety
Important:
SMS opt-in or phone numbers for the purposes of SMS are not being shared with any third party or affiliate company for marketing purposes.
4. SMS Terms & Conditions
By opting in to receive SMS communications from Lake Las Vegas Pools, you agree to the following terms:
- Opt-In Method: You can opt in by checking the SMS consent box on our web forms, or by texting a designated keyword to our provided phone number.
- Usage: We use SMS to communicate important service updates, appointment reminders, and occasional promotional offers.
- Message Frequency: Messages may be sent periodically depending on your interactions with us.
- Opt-Out: You can unsubscribe from SMS messages at any time by replying “STOP”. You may also contact us directly to be removed from our SMS list.
- Message & data rates may apply.
5. Your Choices and Rights
You may:
- Request to view, correct, or delete your personal data
- Opt out of marketing communications at any time
- Manage cookie preferences through your browser settings
6. Security
We take reasonable precautions to protect your personal information, including secure servers, access controls, and data encryption where appropriate.
7. Accessibility & Location
We ensure our Privacy Policy is easily accessible:
- A link is prominently included near the consent checkbox on all web forms.
- A permanent link is located in the footer of every page on our website.
8. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
Lake Las Vegas Pools